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Course Overview

Course Overview
Prepare for an exciting career in hospitality and tourism with hands-on learning, Monday 12.30-3pm
Prepare for an exciting career in hospitality and tourism with hands-on learning. It is suitable if you are ready to work towards a Level 1 course and want to develop knowledge, confidence and practical skills in customer service, hospitality and tourism.
Prosp Is This Right For Me
You’ll learn about the hospitality and tourism industries, customer service, workplace expectations, teamwork, communication and practical skills that can support progression into further study or entry-level roles.
Prosp What Will I Learn
You will learn face-to-face with support from your tutor through demonstrations, practical activities, discussions and individual or group tasks. Activities may include role play, case studies, practical tasks and opportunities to reflect on real workplace situations. As this is a qualification course, you may also complete assessments, portfolio work or assignments as part of your learning.
Prosp How Will I Learn
You will work towards the recognised qualification: Pearson BTEC Level 1 Introductory Diploma in Hospitality and Tourism. Your tutor will explain the assessment requirements and support you to build the evidence needed during the course.
Prosp Qualification
You may progress to further customer service, hospitality, tourism or employability courses, apprenticeships, volunteering, or entry-level roles in service-focused settings.
Prosp Next Steps
Please bring a notebook, pen and a folder for your course materials. Your tutor will advise you if any additional resources or access to a digital device are required.
Prosp Please Bring
HCS0031
14/09/2026
Format
20/07/2027
2.50 hours per week
38 weeks
£0.00