Header

Course Overview

Course Overview
Essential skills for effective communication, including developing healthy boundaries and assertiveness, Thursdays 10-11.30am
This course aims to explore ways to have confident, meaningful, compassionate conversations at work or at home. Please note: this course is not an English language course nor designed for help speaking different languages more confidently.
Prosp Is This Right For Me
By the end of the course, learners will be able to: Examine different methods and styles of communication. Consider necessary skills for communicating confidently and ethically, in important situations such as interview, when delivering a presentation, or when setting boundaries. Explore ideas for having ‘crucial’ and compassionate conversations, such as when managing conflict, tips for speaking assertively and what to say when you don’t know what to say. List ingredients for a ‘good’ apology. The content of this course may be adapted as scientific research, theories or course requirements change. All content material is protected by copyright and owned by the content author.
Prosp What Will I Learn
Sessions introduce a mixture of theory and practical exercises. There may be written activities as well as the potential for learning through listening, reading, watching videos, asking questions and contributing to group discussion, as well as (where relevant) mindfulness and guided meditation. Book, app and video recommendations may also be offered during the course, which are optional to consider; always check
suitability before you invest. Learners are empowered and encouraged to participate where they feel comfortable, as appropriate, in a way that benefits their health and well-being.
Prosp How Will I Learn
You will not gain a formal qualification; however, you may receive a Certificate of Attendance from your tutor.
Prosp Qualification
You may wish to enrol on one of our other courses within the Community Learning portfolio. You can also stay up to date via our Facebook page or via our website.
Prosp Next Steps
Key messages are included in the handouts where provided, but you may choose to bring a notepad and pen with you to each class in case you wish to make notes. Learners will also be given access to reading materials and resources relevant to the course via “Google Classroom” so you will need a device with internet access; this could be a PC, Mac, Laptop, smart/iPhone, tablet/iPad. You may also choose to bring a soft drink with you in a safe container. No smoking or vaping is allowed on any of our premises.
Prosp Please Bring
SMC00551
08/05/2025
Format
03/07/2025
1.50 hours per week
8 weeks
£0.00